Assistant Branch Manager

Job Reference
Permanent Full Time
St George, Bristol
Closing Date

We're looking for an Assistant Branch Manager to join our St George, Bristol team!

An Assistant Branch Manager at Plumbase is proud to fully support the Branch Manager in running a seamless operation, developing the team’s knowledge to ensure exceptional service to our customers every time.

When you join us you become not just part of Plumbase, but Grafton Group PLC, a FTSE 250 Company. Here at Plumbase we’re proud to serve the Plumbing Professional as well as help the public with all their plumbing needs. As a national plumbers’ merchant, we ensure our customers can always find what they need, either in one of our over 150 Plumbase stores or at, we aim to be there when our customers need us.

Day to day you’ll be the proud supporting leader of the branch. You’ll have the plumbing & heating experience and knowledge to manage and maximise performance along with the Branch Manager; whilst role modelling best practise to the team to ensure targets are always met.

Apart from your day to day duties, some of your key responsibilities will include:

  • Positively motivate and lead the team to achieve branch and regional targets.
  • Managing the team to meet operational/service improvements, resolving issues and delivering objectives.
  • Provide on the job training, guidance and coaching to all members of the team.
  • Working with the Branch Manager to actively increase sales opportunities for new, lapsed and existing customers.
  • Effectively increase profitable sales opportunities through correct product mix and merchandising in-line with company policy.
  • Processing new account applications and set up terms of business for customers.
  • Continually update knowledge of local competitors to offer our customers the most competitive offers.
  • Analysing reports to seek opportunities for sales growth; communicating any decisions with the team.
  • Acting to reduce unnecessary costs in line with company policies.
  • Controlling the branch stock, via deliveries and the timely return of faulty/damaged goods and ensure up-to-date accurate stock records.
  • Deputising for the Branch Manager when needed.
  • Promoting and adhere to health & safety guidelines.
  • Ensuring active compliance to company policies in the branch.

In return, we can offer:

  • A competitive basic salary;
  • A discretionary company bonus scheme;
  • A contributory pension scheme;
  • 31 days’ annual leave (including bank holidays), with the opportunity to purchase extra days;
  • A generous colleague discount for use across all the Grafton brands (including our showrooms);
  • A great choice of flexible benefits including childcare vouchers and the opportunity to lease a brand-new car through one of our salary sacrifice schemes;
  • Access to huge range of fantastic retail discounts and cashback offers via our employee benefits site;
  • An array of training and development programmes to help you progress your career.

Please see the job description for further details


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Please note that we reserve the right to remove this advert or change the closing date, dependent on the level of response received. You are therefore advised to submit your application at the earliest convenience.

We are an equal opportunities employer, if you are invited to intreview please let us know of any reasonable adjustments you require.


"Working part time gives me the flexibility I need to balance my home and work life"

Janet, Plumbase
"I love working with people who are equally as enthusiastic about the business as myself "

Adrian, Central Support Services

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Registered Office:
Grafton Merchanting GB Ltd, Ground Floor, Boundary House,2 Wythall Green Way, Wythall, Birmingham, United Kingdom, B47 6LW
TEL: (01865) 871700 FAX: (01865) 714847